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Terms and conditions

By using this site, you consent to our use of cookies. A “cookie” is a piece of data stored on your hard drive containing information about you. Cookies do not contain any registration information that would personally identify you, as all such data is secured behind our firewall. We do not use cookies to track your usage on other web sites or the Internet in general.

 

SHARING

We may share information with our affiliated companies. We do not rent, sell or share any of your personal information with companies that are not affiliated with Denparts . Any information obtained will only be used by Denparts and its affiliates.
Denparts and its affiliates may release information when required to do so by law (for example, under a subpoena, court order or other regulatory requirement or to maintain or protect the security of the site.) or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud situations involving potential threats to the physical safety of any person, violation of Denparts terms of use, or as otherwise required by law.

 

SECURITY

Denparts uses secure connections during transmission of any personal data you provide.

Edit or Delete Your Account Information and Preferences
You can edit your Denparts account information at any time. We reserve the right to send you certain communications relating to the Denparts service, such as service announcements, administrative messages and the Denparts Newsletter, that are considered part of your Denparts account, without offering you the opportunity to opt-out of receiving them.

Notification of Changes to this Privacy Policy
If we decide to change our privacy policy, we will post those changes in a prominent location on our site. If at any time we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users. We will use information in accordance with the privacy policy under which the information was collected.

 

CONTACT US

Please let us know if you have questions about our Privacy Policy. Comments and suggestions can be sent to:

Denparts
43 Crépin
Châteauguay
Québec, Canada J6J2T6
info@denparts.ca
call or Test (438)866-6959

 

RETURN POLICY

Items purchased from Denparts may be returned for a refund for up to 15 days after the date of shipment. Items must be returned in the condition in which they were received. Open items will be accepted only if all the original components are included. This policy does not apply to any item that has been assembled, installed, used or rented. Damaged or defective items must be documented as such by the returns department prior to returning to be accepted for credit. All new returns will be processed for merchandise only (net of any shipping charges paid to Denparts) and are subject to a 10% restocking fee which will be deducted from the refund.

You are responsible for the return of the merchandise to Denparts . Be sure to properly package your item(s) in order to prevent damage in shipping. Denparts recommends using an insured carrier with a reliable tracking system to return your merchandise. Please retain the tracking number in the event of any loss or damage during shipping. Denparts is not responsible for any goods lost or damaged in transit to our facility.

Please communicate with us.

Denparts
43 Crépin
Châteauguay
Québec, Canada J6J2T6
call or Test (438)866-6959

Please allow 48 hours upon confirmation of receipt of goods for Denparts personnel to process your return. The appropriate refund will be generated and returned in the same manner in which the original payment was received, normally within 5-7 business days.